Introduction

Finance Agent Network (“we”, “our”, or “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services.

By using our platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• City / Location

Business Information

• Profession (Loan Agent / DSA / Consultant)
• Loan category preferences

Customer Lead Information

We collect customer enquiry details such as:

• Name
• Contact details
• Loan requirement

2. How We Use Your Information

We use your information to:

✔ Provide and deliver loan leads
✔ Connect loan agents with potential customers
✔ Improve our services and platform
✔ Communicate updates, offers, and support
✔ Ensure proper functioning of our system

3. Sharing of Information

We may share information in the following cases:

• Customer enquiry data is shared with subscribed loan agents
• Agent details may be used for communication and service delivery
• We do not sell or rent your personal data to third parties

4. Data Protection

We take reasonable steps to protect your data from unauthorized access, misuse, or loss.

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.

5. Use of Cookies

Our website may use cookies to:

✔ Improve user experience
✔ Analyze website traffic
✔ Store user preferences

You can choose to disable cookies through your browser settings.

6. User Responsibilities

Users agree to:

✔ Use customer data only for legitimate business purposes
✔ Maintain confidentiality of customer information
✔ Avoid misuse, sharing, or selling of data

7. Third-Party Services

We may use third-party tools or services (such as payment gateways, analytics tools, or CRM systems) to operate our platform.

These services may have their own privacy policies, and we are not responsible for their practices.

8. Data Retention

We may retain your data for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

9. Your Rights

You have the right to:

✔ Request access to your data
✔ Request correction of incorrect information
✔ Request deletion of your data (subject to legal requirements)

10. Changes to Privacy Policy

We may update this Privacy Policy at any time without prior notice.

Continued use of our platform means you accept the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

📧 Email: support@financeagentnetwork.com
📞 Phone: +91 76987 36138
📍 Location: Ahmedabad, Gujarat, India